warehouse
Responsible for the collection, processing and use of your personal data is:
Michael WaltherANjAS-SHOP
Grabackerstrasse 39
CH-4557 Horriwil
If you have any questions, please do not hesitate to contact us via email, WhatsApp or call us back. Click on the message button at the bottom left.
You can obtain information about your data stored by us at any time and have the right to correct, block or delete your data, as far as permitted by law. Write to us via WhatsApp or email, we will contact you within 24 hours. Thank you very much.
Visit our online shop
We temporarily store the following data from every visitor to our online shop on our server:
- • the IP address of the requesting computer,
- • Date and time of access,
- • From which page the visitor comes to our site,
- • What search terms the visitor used,
- • the name and URL of the retrieved file,
- • the status code (e.g. error message),
- • the operating system of your computer,
- • the browser you use (type, version and language),
- • and the transmission protocol (e.g. HTTP/1.1)
This data is stored for 30 days and will not be passed on. We use this data for internal purposes such as offer and shop optimization, system security and system adjustments.
setting up the customer account
Every customer who registers with us using the "Register" button automatically opens a customer account. By completing your registration, the customer agrees to our privacy policy.
We require the following data from our customers when registering for a customer account.
- • First and Last Name
- • E-mail address
- • Password
You only need to provide your billing and delivery address when you place an order. We need your correct name, address and payment details for your order. We need your email address so that we can confirm receipt of your order and its dispatch and so that we can communicate with you. Your email address is also your login name so that you can log into your customer account.
When ordering products
If you would like to order products in our online shop, we require various data from you in order to process the contract, such as:
- • Salutation*
- • First and Last Name*
- • Billing and delivery address*
- • E-mail address*
- • Birthday
- • Phone number
All mandatory information is marked with an (* asterisk) in the registration form. All other information such as birthday and telephone number is optional and does not have to be provided. Except when purchasing on account. The birthday date is a mandatory field for this step.
We need all of your data to verify your identity before concluding a contract. We also need your email address to confirm your order and for future communication with you required to process the contract. Only by saving your email address can you log into your customer account again and again. We also save your data in connection with orders such as date, order and delivery note number, products, price, product name, quantity, shipping method and the selected payment method, confirmation of payment and time and information on processing and fulfilling the contract such as returning products, warranty services in our CRM database so that we can guarantee correct order processing and contract fulfillment.
In order to fulfil the contract, it is necessary to pass on data such as name and address to a third-party service provider (Swiss Post) for the transport of your ordered goods.
log file data
When you visit our website, our servers temporarily save each access in a log file. The following data is recorded without your intervention and stored by us until it is automatically deleted:
- • the IP address
- • the date and time of access
- • the name and URL of the accessed page
- • the status code
- • from which website the access was made and the search term
- • the operating system of your computer or mobile phone and the browser you use
- • the transmission protocol used
- • As well as the user device
We store this log file data for 30 days. The purpose of collecting this data is to enable the use of our online shop, to ensure long-term system security and stability, and for error and performance analysis.
Furthermore, in the event of an attack on our online shop or if there is suspicion of unauthorized or abusive use of the website, the data and the IP address will be evaluated for clarification and defense and, if necessary, used in criminal proceedings for identification and for civil and criminal proceedings.
Collection, processing and use of your data
We collect, store and process your data for the entire processing of your purchase and for any warranty claims. As well as for technical administration, our own marketing purposes and to prevent criminal offenses and fraud. Your personal data will only be passed on to third parties if this is legally permissible, including for the purpose of contract processing or billing, for marketing purposes or if you have previously consented. As part of the order processing, for example, the service providers we use (such as the post office and banks) receive the necessary data for order and order processing. The data passed on in this way may only be used by our service providers to fulfill their task.
financial service provider for the payment process
So that our customers can pay for their orders directly in our shop, we need various financial service providers / payment providers who handle the payment processing for us. These service providers need the following data from us: customer data such as first and last name, address, email address, date of birth, order number and transaction number ID, ordered items, purchase amount, date and time of the order in order to compare and verify data with your payment app, credit card or account during the payment process. ANjAS-SHOP works with the following payment providers:
Payrexx: Thanks to Payrexx, our customers can pay in our online shop using PostFinance card, Twint, Visa and Mastercard credit card.
PayPal: Offers payment via your own payment account.
MF Group / POWERPAY purchase on account: as an external payment service provider, offers the payment method “purchase on account”. When the purchase contract is concluded, POWERPAY takes over the invoice claim and handles the corresponding payment terms. When purchasing on account, you accept the terms and conditions of POWERPAY in addition to our terms and conditions. (powerpay.ch/de/agb).
credit check when paying by invoice
We carry out a credit check so that you can pay by invoice. The credit check also helps us to protect ourselves against non-payment. And to protect us against fraud
When our partner PowerPay carries out a credit check, we transmit the personal data required for a credit check, such as: first and last name, your address, email address and your date of birth.
MF Group, Am Bohl 6, PO Box 336, CH-9004 St. GallenThe MF Group uses the data we transmit to carry out an appropriate assessment of your creditworthiness with regard to the respective order based on mathematical and statistical procedures. The credit rating service provider also uses the aforementioned data for other companies for address verification, identity checks and scoring applications.
ANjAS-SHOP does not store any data from customer bank accounts
ANjAS-SHOP has no access to your customer bank details, credit card details or passwords and they are not stored. We only receive information from your bank via our payment provider that your payment has been accepted and the purchase can be completed at ANjAS-SHOP .
Cookies are small files that are stored on your computer, which save certain settings and data for exchange with our system via your browser. This storage helps us to design our websites and our offers accordingly for you and makes it easier for you to use, for example by saving certain entries, such as filling out forms, registering, logging in or putting products in your shopping cart, so that you do not have to repeat these processes constantly. In addition, cookies are used by us and our partners for advertising, tracking and analysis (see Data use for marketing purposes and Shop evaluations by Google Analytics 4).
Most Internet browsers automatically accept cookies. However, you can configure your browser so that no cookies are stored on your computer or so that a notification always appears when you receive a new cookie.
In order to use our online shop, you do not have to accept cookies.
Why doesn't ANjAS-SHOP have a cookie pop-up window?
In Switzerland, it is not yet necessary to use this technology. It is sufficient to place a link called Data Protection or Cookies on the homepage. For this reason and because it is annoying and the benefit is questionable, we consciously do not use this technology.
ANjAS-SHOP uses Google Analytics 4, a shop analysis service from Google Inc. Google Analytics analyses the traffic of our online shop and evaluates the cookies on the computer. The information generated via our online shop is usually transferred to a Google server in the USA and saved there. By activating IP anonymisation on this website, the IP address is shortened before transmission within the member states of the European Union and Switzerland of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. The anonymised IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
As part of banner advertising and shopping ads, we use third-party services that set cookies on our site.
ANjAS-SHOP does not pass on any data such as customer names, addresses, email addresses, telephone numbers, birthdays, etc. to our advertising partners. Our advertising partners use cookies and pixels to analyze our website and compare it with their data. Your user behavior on our online shop and websites of other providers is analyzed in order to then show you personalized advertising.
To track your user behavior (tracking) and for individual advertising (targeting), most technologies use cookies, which can be used to recognize your browser across different websites. Various service providers are able to recognize you, even if you use different internet-enabled devices such as a smartphone, PC or tablet. This data is made available to us and other advertisers.
The following information is determined:
Information about you that you provided when registering or using a service from advertising partners (e.g. your gender, your age group)
User behavior (e.g. search queries, interactions with advertising, types of websites visited, products viewed and purchased, newsletters subscribed to)
Our service providers and we use this data to determine whether you are a suitable target group for our advertising. Our service providers can use the data to create user profiles. And compile various data such as membership of certain demographic segments or potential interests, which devices or behaviors we use for our online advertising. This is automatically analyzed and evaluated.
You can reject the cookies used in your web browser at any time if you want to withdraw your consent. You can also change your privacy settings on Facebook and Instagram
Google Ads
We use the Google Ads service for our advertising. For this advertising, we have installed the Google DoubleClick cookies technology in our shop. This enables Google to recognize your browser when you visit our and other websites. The information generated by the cookies about your visit to these websites (including your IP address) is transferred to a Google server in the USA and stored there. You can find more information about data protection at Google on their homepage.
The personalization of Google advertising is based on the assignment to a target group and is carried out by Google using the information from your Google account as well as on the basis of the activities and interests that occur when you use Google products and Google advertising partners. ANjAS-SHOP does not compare any customer data with the Google service. We only use the data that Google makes available to us.
Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USAFacebook Pixel Tracking
We use Facebook pixel tracking. If you are logged in to Facebook and visit our online shop, data is sent to Facebook, which allows targeted advertising to be displayed. Authorization for this can be deactivated in your Facebook profile.
Meta Platforms, Inc. (Facebook Inc.), One Hacker Way, Menlo Park, CA 94025, USAUnfortunately, we cannot avoid transferring personal data abroad if this is necessary to carry out the data processing described in this privacy policy. The legal regulations on the disclosure of personal data to third parties are of course complied with. If the country in question does not have an adequate level of data protection, we guarantee through contractual arrangements that your data is adequately protected by these companies (see data use for marketing purposes).
Links to our social media profiles
In our shop you will find buttons with links to our social media profiles from the following providers:
- • Meta Platforms Inc., 1601 S California Ave, Palo Alto, CA 94304, USA
- • Instagram Inc. 1601 Willow Road, Menlo Park, CA 94025, USA
- • Pinterest Inc., San Francisco, CA 94103, USA
- • X, 1355 Market Street, Suite 900, San Francisco, CA 94103, USA
- • Google (Youtube) Ireland Limited Gordon House, Barrow Street Dublin 4. Ireland
If you click on the buttons of the corresponding social network, you will automatically be redirected to our profile in the respective network. This establishes a direct connection between your browser and the server of the respective social network. This gives the network the information that you have visited our website with your IP address and clicked on the link.
If you click on a link to a network while you are logged into your user account on the network in question, the content of our website can be linked to your profile so that the network can assign your visit to our website directly to your account. If you want to prevent this, you should log out before clicking on the relevant links. A connection between your access to our website and your user account is always established if you log in to the respective network after clicking on the link. The respective provider is responsible for the associated data processing under data protection law. Please therefore note the information on the network's website.
social media plugins for sharing content
In our shop you will find buttons for sharing our content from the following providers:
- • Meta Platforms Inc., 1601 S California Ave, Palo Alto, CA 94304, USA
- • Pinterest Inc., San Francisco, CA 94103, USA
The content of the plugin is transmitted directly from the social network to your browser, which then integrates it into the website. This informs the respective provider that your browser has accessed the corresponding page of our website, even if you do not have an account with this social network or are not currently logged in to it. This information (including your IP address) is transmitted directly from your browser to a server of the provider (usually in the USA) and stored there. We have no influence on the scope of the data that the provider collects with the plugin, although from a data protection perspective we can be considered jointly responsible with the providers to a certain extent.
If you are logged in to the social network, it can assign your visit to our website directly to your user account. If you interact with the plugins, the corresponding information is also transmitted directly to a server of the provider and stored there. The information (e.g. that you like one of our products) may also be published on the social network and may be displayed to other users of the social network. The provider of the social network may use this information for the purpose of placing advertisements and designing the respective offer to meet your needs. For this purpose, usage, interest and relationship profiles may be created, e.g. to evaluate your use of our website with regard to the advertisements displayed to you on the social network, to inform other users about your activities on our website and to provide other services associated with the use of the social network. The purpose and scope of the data collection and the further processing and use of the data by the providers of the social networks as well as your rights and setting options to protect your privacy can be found directly in the data protection information of the respective provider.
If you do not want the provider of the social network to assign the data collected via our website to your user account, you must log out of the social network before activating the plug-in. You can revoke your consent at any time by declaring your revocation to the provider of the plug-in in accordance with the information in its privacy policy.
For our online shop we have rented a server from the following hoster:
Hoststar is a Swiss company that has its servers in Germany. Hoststar is subject to Swiss and EU law.
Hoststar stores and manages our server and keeps it up to date with the latest technology, including software. And helps us protect against external attacks.
You have the right to information about your data, as well as the right to correct incorrect data and the right to delete your personal data, provided that this does not conflict with a statutory retention period (10 years).
Contact us via our contact button on our homepage and send us an email. We may, at our own discretion, request proof of identity in order to process your requests.
ANjAS-SHOP always uses the latest security measures, the latest technologies and updates so that we can protect our customer data from attacks or manipulation. Or to protect against loss and against unauthorized access by third parties. Our security measures are continuously improved in line with technological developments.
ANjAS-SHOP only stores your personal data for as long as necessary. Contract data is subject to retention obligations. According to these regulations, business communications, concluded contracts and booking documents must be stored for up to 10 years. If we no longer need this data to carry out the services for you, the data will be blocked. This means that the data may then only be used for accounting and tax purposes.
At ANjAS-SHOP you can shop safely and conveniently. All your data is transmitted to us in encrypted form. This of course also applies to your order and to the customer login. We use the SSL (Secure Socket Layer) coding system for this.
Further information pages for you