❤️ Welcome to ANjAS-SHOP ❤️
Hello! How can I help you?
Choose a topic
Payment — Choose a question
Returns — Choose a question
The flexible and secure way to shop with your smartphone. Pay for your purchase directly with your smartphone via the TWINT app. Register once with Twint and benefit from secure and fast payment via TWINT. You can find more information at TWINT .
Our partner MF Group / POWERPAY offers the payment method “purchase on account” as an external payment service provider. With the individual invoice, you can easily pay for your online purchase by invoice. If you do not make a payment within the specified time frame, you will subsequently receive a monthly invoice with an order overview in the following month. When the purchase contract is concluded, POWERPAY takes over the invoice claim and handles the corresponding payment terms. When purchasing on account, you accept the terms and conditions of POWERPAY (powerpay.ch/de/agb) in addition to our terms and conditions. At the moment , "purchase on account" is deactivated for our B2B customers by our partner PowerPay. To get around this, you can register as a private person and enter your business name in the note or in the delivery address if you want to purchase on account. With all other payment options, you can easily purchase as a business customer. If you have any questions, you can contact us using the "Contact" button at the bottom left.
Shopping with PostFinance Pay. The amount is immediately debited from your PostFinance account and your order is processed immediately. PostFinance combines the previous payment methods PostFinance Card and PostFinance E-Finance and replaces them with the new, improved payment method PostFinance Pay.
Shop with your VISA credit card. Your credit card will not be charged until your order has been shipped. Additional security through Verified by Visa Secure Code, which enables you to carry out particularly secure credit card transactions on the Internet using special encryption procedures.
Shop with your Mastercard credit card. Your credit card will not be charged until your order has been shipped. Additional security through Verified by Mastercard Secure Code, which enables you to carry out particularly secure credit card transactions on the Internet using special encryption procedures.
Shopping with PayPal. PayPal offers many advantages for the customer. Register once with your credit card. After that, you only need to enter your password every time you make an online purchase. You can find more information at PayPal .
Purchase by prepayment. The invoice amount should be paid within 5 days by bank transfer, otherwise we will cancel your order. After receiving your payment, we will send you the desired goods by post within 1 day. Our postal account details are as follows: • Account holder: Walther Anja, Anjas-Shop, Grabackerstrasse 39, 4557 Horriwil • Account number: 15-114713-3 • IBAN number: CH25 0900 0000 1511 4713 3 • Postal account: PostFinance AG Molliserstrasse 41 CH-8759 Netstal • Bank number: 9000 • Bank Swift: POFICHBEXXX You can use our QR code for your payment in advance. Scan the QR code with your bank/post app. Important: With our QR code you still have to enter the amount and your name.
Please fill out the return form on the back of the delivery note and send the goods back to us together with the delivery note to the address listed below.
If you wish, you can also register your return via your customer account. To do so, log in to your account in our shop. Go to “Your account” and click on “Order history”. Open the relevant order and scroll down to the order overview. Mark all products you would like to return by ticking the checkbox. Then enter the reason for the return in the text field and click the “REQUEST A RETURN” button. We will get back to you within 24h.
• • Mystery boxes • • Heavily discounted products over 40%, such as clearance items • • Opened puzzles and used balloons • • Goods that are incomplete or whose original packaging is missing or damaged • • Dirty, used or damaged items • • Special orders and larger quantities requested by the customer Please do not return products without prior agreement if they are excluded from return. In such cases, we cannot accept the goods. The invoice amount remains due.
The costs of return shipping and the shipping risk are borne by the buyer. Please make sure your return is sufficiently stamped. Thank you for your understanding.
As part of the 14-day right of return, you can return the goods to us within the return period. As soon as we have received and checked your return, we will refund the value of the returned items. Shipping costs of the original order will not be refunded. Please note our return exceptions under point 1.3.
We only refund the value of the returned items. Shipping costs of the original order will not be refunded. If you purchased by invoice, the previous invoice will be cancelled. You will then receive a new invoice by e-mail or by post with the current value of the goods. Quantity discount: If you have benefited from our quantity discount, the discount is recalculated based on the items you keep. The refund is the amount paid minus the price of the items kept after the recalculated discount. You will find a worked example on the Ordering and delivery page. Returns because of a defect, a wrong delivery or transport damage, as well as an exchange for an identical item, have no effect on your discount.
Your received invoice or delivery note serves as proof of warranty in the event of complaints about the goods. Please therefore keep your invoice or delivery note in a safe place so that you can present it if needed. In the event of warranty claims, we ask you to contact us via the contact button at the bottom left of our homepage, by WhatsApp or by e-mail, and to send us a photo of the goods in advance. We will get back to you within 24h and discuss the further procedure with you. Please do not send us any goods without prior agreement. Otherwise, we cannot accept the goods.
In the event of warranty claims, you can choose between the following options: • • Refund • • Free replacement of the goods
The warranty is void in the event of: damage caused by impacts, knocks, falls, collisions, pressure, heat, cold, liquids, dirt, dust, grime, mud or by the customer's own repair attempts. Minor deviations from the promised characteristics of the goods do not constitute any warranty claim.
ANjAS-SHOP / Grabackerstrasse 39 / 4557 Horriwil If you have any questions, please do not hesitate to contact us by email, WhatsApp or call us back. Click on the message button at the bottom left. You can also find further information in our terms and conditions. Continue to page ▶ Terms and Conditions
Leave your phone number and we will contact you as soon as possible.
